Returns & Exchanges

You can return unused, unopened items in original packaging within 30 days of delivery. Write to support@becosluxury.com with your order number before you ship anything back.

Opened fragrance cannot be returned for hygiene reasons.

Ask us within 30 days if you would like a different scent. We exchange eligible items when stock allows. You pay any price increase. A price decrease may be issued as store credit.

Contact us within 7 days of delivery with your order number and photos. We send a replacement or refund you, including the shipping you paid. Full refund rules are in the Refund policy.

Change-of-mind returns are shipped at your expense. We cover postage when the return is our error or the product is defective.