Shipping

Orders are typically processed within 1–2 business days (Monday–Friday, excluding public holidays). You will receive a confirmation email when your order is placed and a shipping notification with tracking once it leaves our facility.

Standard domestic shipping usually arrives within 3–7 business days after dispatch. Express options may be available at checkout for select regions.

Shipping rates are calculated at checkout based on your delivery address and order weight.

We ship to select international destinations. International orders typically arrive within 7–14 business days after dispatch, depending on customs processing in your country.

International customers are responsible for any import duties, taxes, or customs fees charged by their local authorities. These are not included in the product or shipping price at checkout.

A tracking number is sent to your email once your package ships. If you have an account, you can also view order status under Orders in your profile.

If your tracking shows delivered but you have not received your package, check with neighbours or your building's mail room first. Contact us at support@becosluxury.com within 7 days if the issue is not resolved.